I had a great experience with the employees of WR Mattress. Baking soda is useful to prevent bad smell which is created from urine. Well worth the drive to do business here. The delivery guys were also great, with a pleasant manner. Great product. But, the service was also fantastic. Three polite men who made sure they did not damage my walls. Then spray it to the bloodstains until it removes. I thought nothing of it, but when I went with them to get an adjustable bed, the service and people were like nothing I had ever seen. We then reached out to WR Mattress Gallery. A nice and easy experience to deal with. Everyone doesn’t have. We spent about 3 hours at the store trying out and learning about latex mattresses. Had a wonderful experience shopping here - Dave was incredibly knowledgeable about the products and tailored his suggestions to our specific needs. Was helping a relative find a new bed; they provided good information and no pressure. — Customer satisfaction is their #1 priority. Raman and her team asked the right questions to help me make the right decisions for my family's needs. They later decided they needed a different mattress and the exchange experience was also first class. It’s a blessing to buy exactly what you need that actually is a benefit to your health and wallet. The simplest way to clean your memory foam mattress topper is to vacuum it. They were very knowledgeable and trust worthy. They did so without complaint or extra charge. Would definitely recommend their product and their customer support. If your looking for quality and comfort, the Iron Man is just what your looking for. After cleaning your mattress it is necessary to let it air out for a while so if any liquid left in the mattress can dry out. Would definitely recommend WR Mattress Gallery for you cabinet bed needs. Delivery was also awesome--Jacob was super patient and super nice (there were people moving into my building that day which was messing with the elevators and Jacob remained pleasant despite all that). The mattress itself is fantastic made of hypo allergenic material and has lots of fancy bells and whistles, but more importantly, I sleep better than I have ever. STEP 1. Raman is the best! We even got a storage/lift bed frame and now we finally have space to store our luggage. Made a world of difference in our new home and we would recommend this business to anyone. He was very knowledgeable, understanding and helpful. i had my bedroom furniture delivered yesterday. Jaime was very attentive to my needs as well as my price point. A clean mattress is required for proper sleep. We would not hesitate to recommend them to our friends and family. The two gentlemen that came in the pouring rain on Saturday were very quick, and mindful while bringing the mattress and base in to setup. Furthermore, their delivery service was top notch - timely, quick, and efficient in delivering and assembling our mattress and platform. Russell, in particular, was extremely friendly and knowledgeable - he provided us with excellent information about their products and helped us pick out a mattress that was well suited to our needs. Akif was really knowledgeable about all the products and despite having a full store of people he managed to juggle everyone and answer all our questions without ever having the feeling we were rushed or left waiting. If you want to prevent odors or sweat stains, mix five drops of any essential oil to the baking soda. You can use a chemical stain remover and follow directions, or some soapy cold water to break up the stain. I spoke to Dave on the phone and then later to Jamie. Train your pet to stay off the bed and keep your peace of mind. Thanks for going above and beyond. Baking soda is a good stain remover and odor neutralizer. Our new bed is a game changer! That alone would prompt me to support them over any other similar business when looking for a new mattress in the future! We've already recommended you to you friends :). Before buying a mattress, you should at least come here to get a full understanding of your options! We are recomending the store to our friends. Don’t rub it! Mix 50 percent of water and 50 percent of white vinegar in a bowl. My husband and I purchased our mattress from WR at the Spring Home & Garden Show from Ramen who is an excellent Salesman. Working with White Rock Mattress has been WONDERFUL!! a vacuum for cleaning mattresses. Sure enough, a few days later, someone else came and added the extra stability - I really appreciated it, as I don't think I'd even have noticed on my own. They arrived early, set up the new bed quickly and removed the old bed. I felt guilty complaining about the bed but Mark and Jamie were super nice and went all out to find me something firm enough for my liking and ordered in a special one for me. He spent 90 minutes educating me on the products and helping me make the right decision......without pressuring me. Before spraying, shake the mixture properly and apply the necessary amount of solution to remove the stains. Then, once all the foam has disappeared, use another slightly damp cloth and continue to blot at the stain until it has disappeared. There is no rule for how often you clean your mattress, but you can’t really clean it too often. Very helpful, knowledgeable no commission sales staff. Dave was very informative, and helped me narrow down the mattress that would best fit me. I ended up purchasing a cabinet bed from them. I purchased the high density version, but after a couple of weeks decided I wanted the low density one, the same my husband purchased, and it was no problem at all to switch them! I would definitely recommend shopping for your next mattress here! We would definitely recommend this place, not only for their wonderful beds, but also for their super customer service! This will kill any dust mites. They took it back to the store where Dave and Jamie were waiting ( we live in North Van and the store is in Whiterock) so that they could remove a part of the bed just so it would fit down the stairs. The service was prompt, efficient and the men were polite and professional. If you are looking for a quality product at a fair price with great service, go see Jaime and Dave at wr mattress! The price is right and very competitive with others in the area. Use a vacuum cleaner: Maybe the easiest method of cleaning mattress is to vacuum it. Their was no pressure, and the knowledge they shared was unbelievable. If you stain your memory foam mattress, you can spot-clean as necessary using a mild fabric solution. P: 604.385.0112 | E: email@example.com. We love our made in BC furniture! After using the baking soda left this on the mattress for at least 30 minutes to absorb the smell. Then pour it into a spray bottle. Raman has all the knowledge and all the answers to any questions you may have. Mark really knew his stuff and we picked out a mattress. Best mattress store around by a long shot. :). The delivery was smooth and all details were checked to our satisfaction. WR Mattress Gallery Serving White Rock & Surrey. Prices are fair too. Instead, stick with dish soap, vinegar, and water. I appreciated how respectful she was while we shopped, and the time she gave me to make a decision. They have high quality products at great prices. I had a great experience buying a mattress here. 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